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Senior Living

Three Statistics That Reveal Why Assisted Living Operators Can’t Grow Top Line Revenue

20% OF ALL APARTMENTS ARE CURRENTLY VACANT WITH SENIOR LIVING COMMUNITIES LOSING ON AVERAGE, $100K IN REVENUE PER MONTH Senior …

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The Relationship Economy: Chapter 9

HOW CAN ASSISTED LIVING OPERATORS TIP THE SCALE IN THEIR FAVOR WHEN 98% OF WHAT THEY DO IS THE SAME …

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The Relationship Economy: Chapter 8

MOST OF YOUR ASSISTED LIVING EMPLOYEES ALREADY HAVE ONE FOOT OUT THE DOOR The Relationship Economy: Chapters 1 – 7 …

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strategy blog

Three Strategies to Help Increase Move Ins

STOP TELLING ASSISTED LIVING SALES & MARKETING DIRECTORS HOW MANY MOVE INS THEY NEED AND SHOW THEM HOW TO DO …

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The Relationship Economy: Chapter 7

ASSISTED LIVING OPERATORS MUST MAKE PRICE IRRELEVANT AND COMPETE ON THE RESIDENT EXPERIENCE THREE STRATEGIES SENIORS HOUSING OPERATORS MUST IMPLEMENT …

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The Relationship Economy: Chapter 6

ACCELERATE YOUR ASSISTED LIVING FINANCIAL RECOVERY: IS TRANSACTIONAL SELLING OBSTRUCTING YOUR REVENUE STREAM? The Relationship Economy:  Click here for Chapters …

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The Relationship Economy: Chapters 4 & 5

EMPATHY AND COMPASSION DRIVE THE CUSTOMER EXPERIENCE BUT BOTH ARE IN VERY SHORT SUPPLY IN ASSISTED LIVING SALES ASSISTED LIVING …

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The Most Important Blog an Assisted Living Owner-Operator Will Read This Year

FIVE ACTIONS ASSISTED LIVING CEO’S MUST TAKE NOW, DESPITE THE DISCOMFORT LISTEN HERE JOIN BOOK CLUB HERE CONNECT HERE Attention …

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grow top line revenue

Assisted Living Operators MUST Learn to Grow Top Line Revenue; There Are NO Expenses Left To Cut

SENIORS HOUSING OPERATORS MUST PROFESSIONALIZE THE ASSISTED LIVING SALES PROCESS STARTING WITH PROPER SELECTION OF SALES DIRECTORS LISTEN HERE JOIN …

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The Relationship Economy: Chapter 2

5 REASONS YOUR ASSISTED LIVING EMPLOYEES ARE DROPPING THE BALL ON SERVICE AND LEAVING MILLIONS OF LOST REVENUE ON THE …

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The Relationship Economy: Chapter 1

Seniors Housing Executive Book Club Selection: The Relationship Economy by John R. Dijulius III Building Stronger Customer Connections in the …

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Zero Lost Revenue Days Book Club Series: Chapters 6 &7

THE AVERAGE ASSISTED LIVING COMMUNITY IS LOSING $100,000 PER MONTH RIGHT NOW, HERE ARE 9-STEPS TO PIVOT AND RECAPTURE LOST …

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Understand your buyer experience and sales trends with a complementary sample of mystery shops on any three communities of your choice.