The Drastic Evolution of the Senior Living Buyer Experience and the Need for a Proactive, Online Marketing Strategy

In the last three years, the senior living sector has witnessed a seismic shift in how buyers approach decision-making. No longer are physical visits and brochures the starting point for families and potential residents—today, your website is your storefront, and the buyer’s journey begins online, often at any time of day or night. With 92% […]
Q3-2024 Senior Living Market Survey Analysis: Senior Living Care Services

In Quarter-3 of 2024, BILD conducted over 280+ individual Market Surveys on senior living communities across the nation. Below is the executive summary and the data trends that were uncovered regarding care services, amenities, and service pricing within those senior living communities shopped. Target Regions: U.S Market Areas (percent of shops) – East Central (27%), […]
Sales and Marketing Best Practices for Senior Living Operators Looking to Scale

As a small or mid-sized senior living operator, you’re at a pivotal moment in your journey. The senior housing sector is ripe with opportunity, and with the strong demand ahead, operators who can scale effectively will position themselves as leaders in the market. But what are capital partners looking for in operators? How can you […]
Q3-2024 Senior Living Market Survey Analysis: Senior Living Concessions

In Quarter-3 of 2024, BILD conducted over 280+ individual Market Surveys on senior living communities across the nation. Below is the executive summary and the data trends that were uncovered regarding concessions, community fees, and rate increases within those senior living communities shopped. Target Regions: U.S Market Areas (percent of shops) – East Central (27%), […]
Sales Turnover: The Hidden Financial Drain on Senior Living Operators

Sales turnover is one of the most pressing senior living challenges facing operators today. According to the Bureau of Labor Statistics, the turnover rate in senior living can reach as high as 50%, a number that far surpasses most other service industries. Sales teams in senior living are especially affected, with the average sales director […]
Q3-2024 Senior Living Market Survey Analysis: Senior Living Occupancy by Care Services

In Quarter-3 of 2024, BILD conducted over 280+ individual Market Surveys on senior living communities across the nation. Below is the executive summary and the data trends that were uncovered regarding occupancy trends and waitlist statuses for each care service within those senior living communities shopped. Target Regions: U.S Market Areas (percent of shops) – […]
Why Professional Competitive Analysis is Essential for Senior Living Operators to Grow Revenue and NOI

In the highly competitive senior living industry, having a clear understanding of your market’s landscape is essential. Yet, many senior living operators fall short when it comes to setting rents and care fees based on objective, data-driven insights. The most successful operators know that in order to foster senior living growth, optimize NOI (Net Operating […]
Q3-2024 Senior Living Market Rates & Square Footage Case Study

In Quarter-3 of 2024, BILD conducted over 280+ individual Market Surveys on senior living communities across the nation. Below is the executive summary and the data trends that were uncovered regarding unit pricing, and the changes since 2022, for each care service (IL, AL, MC). Target Regions: U.S Market Areas (percent of shops) – East […]
2023-2024 Senior Living Sales Webinar & Academy Case Study

Throughout 2023 and 2024, Bild & Co’s training team implemented a 4-7-week sales webinar/academy style training for sales members at senior living communities. These 45-minute to 1-hour long training sessions include collaborative games, assignments, and interaction via camera and microphone. Below are some key trends of this specific case study, including attendance rates, participation patterns, […]
2024 Senior Living Sales Activity & Conversions Analysis (Q1-Q3 2024)

Bild & Co analyzed senior living community’s sales conversion and activity trends for Q1-Q3 2024 regarding inquiries, tours, deposits, move ins, calls, texts, etc. This study targets multiple states in the U.S. Below is the executive summary and key findings. Target: 18 different States – 9 U.S Regions Time Periods Data Analyzed: 1/1/2024 – 9/30/2024 […]