Sales Turnover: The Hidden Financial Drain on Senior Living Operators
Sales turnover is one of the most pressing senior living challenges facing operators today. According to the Bureau of Labor Statistics, the turnover rate in senior living can reach as high as 50%, a number that far surpasses most other service industries. Sales teams in senior living are especially affected, with the average sales director […]
Q3-2024 Senior Living Market Survey Analysis: Senior Living Occupancy by Care Services
In Quarter-3 of 2024, BILD conducted over 280+ individual Market Surveys on senior living communities across the nation. Below is the executive summary and the data trends that were uncovered regarding occupancy trends and waitlist statuses for each care service within those senior living communities shopped. Target Regions: U.S Market Areas (percent of shops) – […]
Why Professional Competitive Analysis is Essential for Senior Living Operators to Grow Revenue and NOI
In the highly competitive senior living industry, having a clear understanding of your market’s landscape is essential. Yet, many senior living operators fall short when it comes to setting rents and care fees based on objective, data-driven insights. The most successful operators know that in order to foster senior living growth, optimize NOI (Net Operating […]
Q3-2024 Senior Living Market Rates & Square Footage Case Study
In Quarter-3 of 2024, BILD conducted over 280+ individual Market Surveys on senior living communities across the nation. Below is the executive summary and the data trends that were uncovered regarding unit pricing, and the changes since 2022, for each care service (IL, AL, MC). Target Regions: U.S Market Areas (percent of shops) – East […]
2023-2024 Senior Living Sales Webinar & Academy Case Study
Throughout 2023 and 2024, Bild & Co’s training team implemented a 4-7-week sales webinar/academy style training for sales members at senior living communities. These 45-minute to 1-hour long training sessions include collaborative games, assignments, and interaction via camera and microphone. Below are some key trends of this specific case study, including attendance rates, participation patterns, […]
2024 Senior Living Sales Activity & Conversions Analysis (Q1-Q3 2024)
Bild & Co analyzed senior living community’s sales conversion and activity trends for Q1-Q3 2024 regarding inquiries, tours, deposits, move ins, calls, texts, etc. This study targets multiple states in the U.S. Below is the executive summary and key findings. Target: 18 different States – 9 U.S Regions Time Periods Data Analyzed: 1/1/2024 – 9/30/2024 […]
2024 Senior Living Post Tour Survey Results
Recently, Bild & Co conducted a case study on the experiences of over 400+ prospects that have toured across 21 senior living communities. This study targets multiple states in the U.S. Target Locations: AZ, CA, IL, TN, TX Time Periods Data Analyzed: 1/1/2024 – 9/30/2024 Data Reviewed: Prospect Post Tour Experiences Below is the executive […]
Q2-2024 Senior Living Web to Phone Shops Results
BILD analyzed 100+ senior living community web to phone shops in Q2-2024. This white paper focuses on shoppers inquiring via web and phone to evaluate the first impressions, needs development, relationship building, sales presentation, and next steps scheduled. This study targets multiple states in the U.S. Below is the executive summary and key findings. Target: […]
Q2-2024 Move In and Move Out Analysis
BILD analyzed 50+ senior living communities in Q2-2024. This white paper focuses on move-ins and their sources, move-outs and their reasons, and the average length of stay. This study targets multiple states in the U.S. Below is the executive summary and key findings. Target: 18 different States Time Periods Data Analyzed: 4/1/2024 – 6/30/2024 Data […]
Q2-2024 Lead Source Analysis
BILD analyzed senior living communities inquiries, tours, and move ins from their top 3 lead sources for Q2-2024. The top sources for the communities analyzed were paid referrals, professional referrals, and digital sources. This study targets multiple states in the U.S. Below is the executive summary and key findings. Target: 18 different States – 9 […]
