Current Selection: You’re Not Listening, What You’re Missing and Why It Matters by Kate Murphy.
At work, we’re taught to lead the conversation.
On social media, we shape our personal narratives.
At parties, we talk over one another. So do our politicians.
We’re not listening.
And no one is listening to us.
Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know who we got here.
Grab a copy of You’re Not Listening and follow along as Traci Bild takes a deep dive into Murphy’s explanation of why we’re not listening, what it is doing to us, how we can reverse this trend, and how we can utilize what we learn in our Senior Living industry.
Also, check out our previous selections below: Confessions of the Pricing Man by Hermann Simon, Blue Ocean Shift: Beyond Competing – Proven Steps to Inspire Confidence and Seize New Growth by W. Chan Kim and Renée Mauborgne, Customer of the Future by Blake Morgan, and Fanocracy: Turning FANS into CUSTOMERS and CUSTOMERS into FANS by David Meerman Scott and Reiko Scott.