Leading consulting firm to now be the leading provider of mystery shopping in the senior sector.
Tampa, Florida – Bild & Company, one of the nation’s leading senior healthcare consulting firms announced the acquisition of Primo Solutions, headquartered in Phoenix, Arizona. Both Bild and Primo Solutions have been providing premier mystery shopping services to senior living and healthcare organizations for more than a decade. This acquisition will position Bild & Company as the top leader for mystery shopping in the industry. “Bild & Company is always looking to align with the best of the best for all our services and programs. Primo was a natural fit based on their reputation of providing exceptional customer service and innovative ideas,” states Seth Garber, President and CEO of Bild & Company.
Over the past 10 months, Bild & Company has been rapidly evolving and enhancing their products and services to better address the needs of today’s senior organizations – and to arm them with the most advanced technology to meet the needs of their customers. Current President & CEO of Primo Solutions, Michael Miller will join Bild & Company as Regional Vice President of Sales to support Mr. Garber and the vision of the company. “I’m extremely excited about the future with Bild. We have two deeply rooted companies who truly understand the needs and challenges of our clients,” Miller says. “We will be one of the very few organizations that can offer seamless, integrated solutions— not only research and mystery shopping but best in class sales training and coaching, recruiting and marketing.” Along with Miller’s transition to Bild, all of Primo’s staff will be joining the Bild team roster.
Bild & Company, founded in 1999 offers integrated sales and marketing services to help healthcare organizations build occupancy and maximize revenue. Founded on the proven Bild Sales Systems with the core values to help enrich those lives served – the company provides sales coaching and training, recruiting, retention strategies, operational analysis, mystery shopping and full marketing programs for numerous leading senior living providers.
For more information, contact Seth Garber at 800-640-0688