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The Relationship Economy: Chapter 2

5 REASONS YOUR ASSISTED LIVING EMPLOYEES ARE DROPPING THE BALL ON SERVICE AND LEAVING MILLIONS OF LOST REVENUE ON THE …

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The Relationship Economy: Chapter 1

Seniors Housing Executive Book Club Selection: The Relationship Economy by John R. Dijulius III Building Stronger Customer Connections in the …

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Zero Lost Revenue Days Book Club Series: Chapters 6 &7

THE AVERAGE ASSISTED LIVING COMMUNITY IS LOSING $100,000 PER MONTH RIGHT NOW, HERE ARE 9-STEPS TO PIVOT AND RECAPTURE LOST …

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Seniors Housing Executive Book Club: Zero Lost Revenue Days: Back to Basics

BOUNCE BACK FAST, ACCELERATE MOVE INS AND REVENUE IN YOUR ASSISTED LIVING COMMUNITIES WITHOUT DISCOUNTING AND REGAIN THE CONFIDENCE NEEDED …

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People Don’t Want to Move to Assisted Living

CHAPTERS 7 & 8: PEOPLE DON’T WANT TO MOVE TO AN ASSISTED LIVING COMMUNITY Assisted Living and Independent Living Sales …

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Why People Would Rather Talk to Their Dog

The Tone-Deaf Response: Why People Would Rather Talk to Their Dog   Poor listening skills are rampant in independent and …

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Selling is Hard, Execution is Harder: Part 2 of the Series

Selling is Hard, Execution is Harder: Seniors Housing Operators Face Increased Complexities That Few Fully Understand and It’s Crippling Revenue …

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We are Marketing & Selling Senior Living WRONG

SENIOR LIVING OPERATORS ARE MARKETING AND SELLING ASSISTED AND INDEPENDENT LIVING COMMUNITIES WRONG AND IT’S SHOWING IN THEIR FINANCIAL PERFORMANCE …

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Think Your Senior Living Sales Team Knows What They’re Doing? Think Again.

This kind of thing only happens in dreams. A team member from your senior living sales department walks up to …

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How Our Senior Living Consultants Empower Your Operation to Close Sales Gaps

From hiring the right executive director to helping sales counselors retain their training, over the past weeks, the Bild & …

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3 Best Practices to Help Seniors Housing Sales Teams Retain Their Training

In our last blog, we explained the science behind why senior housing sales teams forget their onboarding. In case you …

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The Science behind Why Senior Living Sales Counselors Forget Their Onboarding

Sometimes there’s a gap between who your operation is… And the customer experience you want to create for potential residents. …

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Use real-time intel to pivot your sales strategy. 

Understand your buyer experience and sales trends with a complementary sample of mystery shops on any three communities of your choice.