Mystery Shopping

THE SALES AND MARKETING PROCESS IN ASSISTED LIVING IS A DISASTER AND THE IMPACT ON FINANCIAL PERFORMANCE HAS CAUGHT UP …

CHAPTERS 7 & 8: PEOPLE DON’T WANT TO MOVE TO AN ASSISTED LIVING COMMUNITY Assisted Living and Independent Living Sales …

Assumptive sales and marketing tactics fostered by the inability to listen is devastating assisted living revenue, margins and growth prospects …

SENIOR LIVING OPERATORS ARE MARKETING AND SELLING ASSISTED AND INDEPENDENT LIVING COMMUNITIES WRONG AND IT’S SHOWING IN THEIR FINANCIAL PERFORMANCE …

THE LOST ART OF LISTENING & THE DIRECT CONSEQUENCE ON YOUR INDEPENDENT AND ASSISTED LIVING SALES PERFORMANCE, REVENUE AND FUTURE …

From hiring the right executive director to helping sales counselors retain their training, over the past weeks, the Bild & …

There’s a reason operations around the country request our senior living mystery shopping services. They reveal hidden data. They offer …

Senior living CEOs focus on high-level goals to grow their portfolios. You create growth plans to meet the daily demands …

Increasing your senior living occupancy is a multifaceted process. Creating a community that supports senior living sales involves everything from …

In the United States, businesses lose approximately 41 billion dollars a year because of one factor. This factor isn’t economic …

According to social media expert and thought leader Brian Solis, “Welcome to a new era of marketing and service in …