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Independent Living

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The Relationship Economy: Chapters 4 & 5

EMPATHY AND COMPASSION DRIVE THE CUSTOMER EXPERIENCE BUT BOTH ARE IN VERY SHORT SUPPLY IN ASSISTED LIVING SALES ASSISTED LIVING OPERATORS ASSUME THAT EMPATHY AND …

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Seniors Housing Executive Book Club: Zero Lost Revenue Days – Chapters 2 & 3

HOW CAN ASSISTED LIVING OPERATORS MAKE A SALE TO A PROSPECTIVE NEW RESIDENT IF THE PHONE NUMBER OR THE LINK THEY ARE DIRECTED TO CLICK …

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Seniors Housing Executive Book Club: Zero Lost Revenue Days: Back to Basics

BOUNCE BACK FAST, ACCELERATE MOVE INS AND REVENUE IN YOUR ASSISTED LIVING COMMUNITIES WITHOUT DISCOUNTING AND REGAIN THE CONFIDENCE NEEDED TO MOVE TOWARD FULL OCCUPANCY …

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People Don’t Want to Move to Assisted Living

CHAPTERS 7 & 8: PEOPLE DON’T WANT TO MOVE TO AN ASSISTED LIVING COMMUNITY Assisted Living and Independent Living Sales and Marketing Teams Will Face …

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Why People Would Rather Talk to Their Dog

The Tone-Deaf Response: Why People Would Rather Talk to Their Dog   Poor listening skills are rampant in independent and assisted living as well as …

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Seniors Housing is about to be turned on its head!

SENIORS HOUSING IS ABOUT TO BE TURNED ON ITS HEAD: 5 STEPS TO TAKE RIGHT NOW       Independent and Assisted Living sales and marketing as well …

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BUILDING A FAN BASE OF FUTURE RESIDENTS

BUILDING YOUR FAN BASE DURING THE CORONA PANDEMIC MUST CONTINUE TO ENSURE A PIPELINE OF FUTURE RESIDENTS IN YOUR INDEPENDENT, ASSISTED LIVING OR MEMORY CARE …

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Does Your Senior Living Development Have What It Takes to Generate Top-Line Revenue? [7-Point Checklist]

Driving top-line revenue for a new senior living development is never simple…especially in today’s market. According to McKnight’s Senior Living, for the third quarter of …

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Case Study: Hearthstone Communities

Prepared by: Stephanie Stampflmeier The Situation Hearthstone Communities is a Continuing Care Retirement Community that is committed to providing purposeful living to the seniors in …

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