Set your teams up for success! Let's strategize your training needs.

customer experience

blog-pic1

The Relationship Economy: Chapters 4 & 5

EMPATHY AND COMPASSION DRIVE THE CUSTOMER EXPERIENCE BUT BOTH ARE IN VERY SHORT SUPPLY IN ASSISTED LIVING SALES ASSISTED LIVING OPERATORS ASSUME THAT EMPATHY AND …

Read More
road-sign-663368_1920

The Most Important Blog an Assisted Living Owner-Operator Will Read This Year

FIVE ACTIONS ASSISTED LIVING CEO’S MUST TAKE NOW, DESPITE THE DISCOMFORT LISTEN HERE JOIN BOOK CLUB HERE CONNECT HERE Attention assisted living executives, this will …

Read More
dollar-6173756

The Relationship Economy: Chapter 2

5 REASONS YOUR ASSISTED LIVING EMPLOYEES ARE DROPPING THE BALL ON SERVICE AND LEAVING MILLIONS OF LOST REVENUE ON THE TABLE FOR YOUR COMPETITORS TO …

Read More

Use real-time intel to pivot your sales strategy. 

Schedule a FREE mystery shop to gauge the current buyer experience in your communities and find quick wins!