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Posts
Five Steps to Salvage Your Balance Sheet in Record Time
Opportunity Lies in The Conversions
Five Steps to Fix Your Workplace Woes
SIX STEPS SENIOR LIVING OPERATORS CAN TAKE TO SCALE SMART & PROFITABLY IN 2022
Marketing is NOT Your Revenue Generator
SIX EARLY WARNING SIGNS THAT YOUR SENIORS HOUSING COMMUNITY IS HEADED FOR DISASTER
The Pros and Cons of Discounting in a Difficult Assisted Living Market That is Slow to Rebound
The Relationship Economy: Chapters 10 & 11
Three Statistics That Reveal Why Assisted Living Operators Can’t Grow Top Line Revenue
The Relationship Economy: Chapter 9
The Relationship Economy: Chapter 8
Three Strategies to Help Increase Move Ins
The Relationship Economy: Chapter 7
The Relationship Economy: Chapter 6
The Great Resignation: Assisted Living’s Next Big Crisis Is Filling Open Positions
The Relationship Economy: Chapters 4 & 5
The Most Important Blog an Assisted Living Owner-Operator Will Read This Year
The Relationship Economy: Chapter 3
Assisted Living Operators MUST Learn to Grow Top Line Revenue; There Are NO Expenses Left To Cut
The Relationship Economy: Chapter 2
Customer Service Has Become Just Lip Service
The Relationship Economy: Chapter 1
Assisted Living Marketing and Lead Generation: Part 2 of 2
Assisted Living Marketing and Lead Generation: Part 1 of 2
Zero Lost Revenue Days Book Club Series: Chapters 6 &7
Executive Book Club: Zero Lost Revenue Days, Follow Up & Closing
The Visit: A Tour or An EXPERIENCE?
It’s Time to Professionalize Seniors Housing Sales
Seniors Housing Executive Book Club: Zero Lost Revenue Days – Chapters 2 & 3
Seniors Housing Executive Book Club: Zero Lost Revenue Days: Back to Basics
7 Steps to Resetting Your Life in 2021 and It Starts Now
Confidence in Selling Assisted Living is Gone; And the Sales Execution You Expect is Not Happening
People Don’t Want to Move to Assisted Living
Discounting to Drive Senior Living Move-Ins Could Have Dire Consequences
TALKING LIKE A TORTOISE, THINKING LIKE A HARE
Why People Would Rather Talk to Their Dog
Selling is Hard, Execution is Harder: Part 2 of the Series
Selling is Hard, Execution is harder. Part One of a Two Part Series
What box are you putting prospects in?
Robotic salespeople are plaguing the senior living industry
We are Marketing & Selling Senior Living WRONG
Rare is the individual who knows how to listen.
The Lost Art of Listening
Communication Creates Loyalty
Dear Prospective Resident, You’re Really Not That Important.
Listening: THE most important skill in SL Sales Directors
Transparency is key to SHIFT our story!
A Peek Into The Future of Senior Living Operators
3-Steps to Drive Referred Leads
Seniors Housing is about to be turned on its head!
GIVE MORE THAN YOU HAVE TO:
6-Steps to Avoid a Blow to 2Q20 Earnings
BUILDING A FAN BASE OF FUTURE RESIDENTS
MARKETING DURING THE CORONA PANDEMIC
Keeping Sales & Marketing Pipeline STRONG
Your Single Greatest Marketing Mistake
Fanocracy, Turning FANS into CUSTOMERS
4 Strategies to Improve Company Culture
Gain an Edge in Seniors Housing Sales and Marketing
Can artificial intelligence transform seniors housing marketing?
Get Serious about Top Line Revenue Growth
What is the biggest pain point for your buyer?
Big Inefficiencies Create Customer Friction
Executive Book Club Series: The Customer of the Future, Chapter 2
How To Add $250K In Revenue And $2M-$3M In Value To Your Seniors Housing Community By 2Q20
Traci Bild, CEO of Bild & Co, Announces Her Third Executive Book Club Series: The Customer of the Future
Seniors Housing Operators Are Failing the Single Most Important Step in the Marketing Process
Senior Living Executive Directors Think Like Employees, NOT Owners
Seniors Housing Secrets Market Leaders Don’t Want You To Know
CH13. The Risk of Focusing on the Business of Healthcare and Real Estate Stifles Growth and Earnings
CH11. Is Seniors Housing Turning Male Buyers Off?
CH 10. 17 Sure Fire Questions Seniors Housing Operators Should Be Asking To Tap Into Non-Customers & Grow Market Share
CH. 7: Red Flag Alert: With Buyers Reluctant To Buy, Operators In Seniors Housing Are At Risk Of Serious Industry Disruption
Warning: What The Us Postal Service And Seniors Housing Have In Common And It’s Not Good
CH 3: A New Lens Of Thinking Could Open Up An Entire New Market Of Buyers And Revenue For Seniors Housing
Seniors Housing Industry Focuses On Acquiring More Real Estate Instead Of Its Customers
CH2. Will Your Company Still Be Viable Ten Years From Now Or Disrupted By A Forward-Thinking Operator?
CH 1. Seniors Housing Investors and Operators Find Themselves in Red Shark Infested Waters
CH. 10 – Operators Fail To Understand The Power That Price Has On Profits And Value
CH. 9: 4 Indicators That Seniors Housing Is In A Competitive Pricing Crisis
CH. 8: Seniors Housing Communities Fall Short On Delivering Customers Need For Pricing
3 Follow-Up Techniques Your Sales Team is Skipping
CH. 7: The Pros and Cons Of Bundled Versus Unbundled Pricing In Senior Communities
Occupancy Bottom is Only for the Complacent
CH. 6- Standing Out In a Competitive Marketplace, Avoiding the Trap of Competitor Pricing
CH. 5 – Why Discounting is Killing Margins and the Customer Experience in Senior Living
How Operators can Drive Operational Efficiencies so that More Seniors can Afford Senior Living
CH. 4 Where is the Most Optimal Price Position for Your Seniors Housing Community or New Development?
Ch. 3 – Creating Scarcity & Offering Package Alternatives
Ch. 2 – The Impact of Second Order Effects
Five Tips for Creating a More Productive Team at Work
Ch 1. – Re-Thinking Price in Senior Living
Introduction to “Confessions of the Pricing Man”
Before You Create That Senior Living Job Ad, Take This One Action
Think Your Senior Living Sales Team Knows What They’re Doing? Think Again.
How Our Senior Living Consultants Empower Your Operation to Close Sales Gaps
3 Best Practices to Help Seniors Housing Sales Teams Retain Their Training
The Science behind Why Senior Living Sales Counselors Forget Their Onboarding
How to Interpret Your Senior Living Mystery Shopping Results
Hiring the Right Candidate: Two Must-Have Qualities for an Executive Director of an Assisted Living Community
Structuring ED Compensation on Net Operating Income? Here’s Why You Should Reconsider.
What Apple Has to Teach Senior Living Organizations about Training Team Members
Diagnose a Fluctuating Occupancy Rate: How to Audit Your Seniors Housing Operation
Change Leadership in the Face of Uncertainty: Dos and Don’ts for the Senior Living CEO
Help Your Senior Housing Operation Make the Shift: Get Clear on Your Change Management Plan
Empowering Your Senior Housing Organization to Make the Shift—Creating the Right Culture
5 Ways to Create the Communication That Fuels Senior Housing Innovation
Address Disruption Head-On: 3 Guidelines for the Seniors Housing C-Suite and Investors
The Seniors Housing Industry Is Ready for Disruption…
Why Most Senior Housing Leaders Fail to Spark Disruptive Innovation
3 Critical Takeaways from My Seniors Housing Conference Keynote Address at LALA
What CEOs Should Know about Developing Senior Living Referrals…But Don’t: Insights from a Sales and Census Strategist
Turnover in Senior Living and Millennials: The Truth about Younger Talent
4 Best Practices for Launching a Profitable Seniors Housing Development
Remain Viable: Stay Ahead of the Curve and Shift Your Senior Living Marketing Message
The Real Cause of Your Plummeting Occupancy [Analysis Revealed]
Sharing Your Senior Housing Pricing Information—What the Data Says
Senior Housing Investors Are Concerned About…(Hint: It Comes Down to One Thing)
3 Tips for Effective Communication: Creating Buy-In That Fuels Occupancy Growth
Getting Strategic about Senior Housing Occupancy
Capital Recovery and Your Senior Housing Development
3 Hidden Challenges That Drain Your Net Operating Income
Investing in Senior Living Facilities—Our Core Principles for Improving Occupancy
Senior Housing Returns Don’t Happen by Magic—A Warning to New Developers
Getting Strategic about Senior Housing Occupancy
How Will You Impact Organizational Revenue in 2018? 5 Questions for the Senior Living CEO
The 2018 Outlook—Predictions from Bild & Company’s Senior Housing Experts
How Listening Can Drive Your Revenue Growth
Our Top 7 Senior Housing Articles for 2017
The Making of a Successful CEO—What Newly Released Research Reveals about Senior Living CEOs
Poor Profit Margins? Here Is What’s Holding You Back
Accelerating Growth for Your Senior Living Operation
Building Value to Increase Occupancy: What Every Senior Living CEO Needs to Know
3 Inconvenient Truths About Senior Living Asset Management and Long-Term Growth
The Achilles’ Heel of Your Large Senior Housing Portfolio
Does Your Senior Living Development Have What It Takes to Generate Top-Line Revenue? [7-Point Checklist]
3 Ineffective Strategies Used to Increase Net Operating Income
Stop Settling For Revenue Loss during Senior Housing Acquisitions
Don’t Neglect This One Critical Item When Finalizing Your Senior Housing Budget
5 Strategies to Maximize Your Time at Senior Housing Conferences So You Walk Away Empowered to Grow
Increase ROI for Your Senior Housing Investment: The Simple (but Neglected) Fix
Beautiful Building, Empty Beds: Avoid Your Senior Living Development’s Worst Nightmare
3 Deadly Mistakes That Threaten Your New Senior Housing Development
The Ugly Truth about Your Senior Housing Investment
The Unspoken Truth behind Why Your Senior Living Portfolio Suffers from Low Occupancy
What’s a Senior Living CEO to Do? Surviving the Pressure to Increase Net Operating Income with Less Resources
How Senior Living CEOs Can Finally Diagnose Plummeting Occupancy—Mystery Shopping
5 Reasons New Developments Need Full Support for Senior Living Sales and Marketing
Baby Boomers and Senior Living Occupancy: How to Face Unexpected Challenges
Senior Living Marketing: Understanding the Adult Daughter
The Dos and Don’ts of Increasing Senior Living Occupancy
A Simple Tip That Can Improve Inquiry to Move-In Metrics
3 Ineffective Ways to Grow Your Community’s Net Operating Income
How to Attract Qualified Senior Care Leads—And Avoid Leads Who Aren’t Your Future Residents
3 Simple Ways to Transition Senior Living Marketing to the Digital World
Referral Sources: 3 Tips for Senior Living Communities
Blogging—A Senior Living Marketing Essential
3 Reasons Discounts Aren’t the Answer to Increasing Move-Ins
Increasing Occupancy When Other Communities Struggle
Digital Marketing: 5 Resources for the Mid-Sized Senior Living Operator
Why Senior Living Sales Training Closes Revenue Gaps
5 Reasons You’re Not Increasing Your Senior Housing Occupancy
What Today’s Senior Housing Market Means for Your Community
4 Must-Know Email Facts for Senior Living Marketing
The Importance of Visit Planning for Senior Living Sales
3 Reasons Sales Counselors Need Their Senior Living Director of Operations
4 Ways to Market Memory Care on Your Website
Surviving the Occupancy Outlook for Skilled Nursing Communities
3 Questions to Ask after a Resident Move-In
How to Leverage Your 3 Strengths as a Mid-Sized Operation
3 Strengths of Mid-Sized Operators
4 Reasons Digital Marketing Ignites Senior Living Sales
Occupancy Decline: The Difference between 89% and 96% Occupancy
[Case Study] Are You Leaving $1.7 Million on the Table?
3 Actions to Take for On-Site Community Tours
Selling to Baby Boomers: 12 Statistics You Need to Know
13 Ideas for Original Senior Living Marketing Content
Sales Training—When a Good Team Isn’t Enough
The Missing Ingredient in Your Sales Conversations and How to Bump Occupancy Now
How to Quickly Reverse Sinking Occupancy Numbers
12 Questions to Diagnose Your Digital Marketing Strategy
3 Reasons Your Poor Customer Service Is Destroying Revenue Opportunity
7 Steps to Garner Positive Online Reviews
4 Must-Have Systems for 100% Occupancy
6 Reasons Why You Must Train New Sales Team Hires
How Digital Marketing Empowers Mid-Sized Operators
How Lackluster Follow-up Systems Cost You Millions
8 Make-or-Break Decisions in the Buying Process
Why Sales Objections Happen in Senior Living
How to Holistically Improve Your Senior Care Community
Social Proof Marketing for Senior Living
How to Add Memory Care Services to Your Business Model
Dramatic Shifts in Senior Care Marketing
Why Senior Care Properties Fail to Fill
Mid-Sized Operator Sales Advantages
The Surprising Senior Care Buyer Who Needs Digital Marketing
3 Vital Trends to Increase Senior Community Occupancy
How Mid-Sized Operators Stay Competitive in Today’s Senior Living Market
Optimize Your Current Properties to Fuel Future Expansion
Why Senior Living Communities Struggle with Occupancy
Selling Senior Housing to The Sandwich Generation
Two Questions That Will Immediately Transform Your Business & Resident Satisfaction
You Got the Sale! What’s Next?
Key Components for Creating a Strong Presence at Your Next Conference
Managing Sales Talent
6 Simple Steps to Outreach Success
Making the Connection with Home Health Partners
Follow Up in Senior Living
Bild & Co Provides Hearthstone A Brand Refresh
What Differentiates You from Your Competitors
Tracking and Knowing Your Sales Conversions…Why?
Bild & Co Refreshes Brand and Website for Hawkeye Care Centers, Focusing on a Heritage of Heartfelt Care
Expert Strategies to Overcoming Objections
A Fireside Chat with Newt Gingrich and a Dynamic Group of Senior Living Operators
Social Media Case Study: Westhampton Care Center
Don’t You Wish You Had a Crystal Ball?
A Picture is Worth a Thousand Words
Case Study: Keystone Gardens and Meadows
Your Website is Launched! Now What?
2 Key Points for Generating Referrals Through Strategic Outreach
Why? 3 Questions Every Senior Living CEO Needs to Ask
Length of Stay is Getting Shorter and Shorter- 3 Steps to Take Right Now to Recapture Lost Revenue
Bild & Co Refreshes Brand and Website for Albright Care Services
Day in the Life Videos and How They Can Create Leads
Case Study: Berman Commons Assisted Living & Memory Care
Top 4 Metrics to Monitor
#ALFA2015 Recap
Closing on the First Visit
5 Tips to Treating Prospects like People
The Real Negotiation
Attending #ALFA2015? Visit Bild & Co at Booth 1229!
Bild & Co to Attend ALFA Conference 2015
Focus on What You Can Control!
Building Your “A-Team”
Bild & Co Launches New Website and Creates Brand Image for Southeast Asia Healthcare Partners, LLC
Traci’s VALA ’15 Memo
Why Do People Call Your Community? — Drilling Down
Creating Partnerships with Hospitals and Referral Sources
Sales Training: Expense or an Investment? Part 1
Traci Bild to Speak at the Virginia Assisted Living Annual Spring Conference & Tradeshow for 2015
WOW Visits – Stand Out from the Competition
As an Industry, Are We Really Progressing or Digressing?
Case Study: Ramsey Village Continuing Care Retirement Community
Accountability without Micromanaging
#StillAlice – The Movie Raising Awareness for Alzheimer’s
Hosting Networking Events at Your Community
Inspiration of the Week
Viral Campaigns Through Community Engagement & Contests
3 Social Networks Driving Engagement and Best Practices
Case Study: Hearthstone Communities
In the Press: Senior Housing News
Is Your Census Healthy? Or Are You Racing to the Bottom?
#4. New Years Resolutions – From Senior Living Professionals
Launching a Website: Best Practices for Search Engines and Site Health
Employee Engagement – The Main Challenge Facing Organizations Today
#3. New Years Resolutions – From Senior Living Professionals
#2. New Years Resolutions – From Senior Living Professionals
Set Goals for 2015, not just Resolutions!
New Years Resolutions – From Senior Living Professionals
New Year, New Rule to Attract Younger Prospects
Are you focused on 2015?
Happy Holidays from Bild & Co.
Can you change a “Bah, Humbug” into “And to all a good night…”?
Naughty or Nice List – Which are you on?
Where Will Your Company be in Ten Years?
Land of Misfit Toys – AKA Your Team?
VIP Care Pavilion Launches New Brand Image and Website
“Tis the Season to be…”
4 Tips to Keep You Focused During the Holiday Season
Thanksgiving Thoughts
8 Tips to Get Your Interviewing Groove Back
Sales vs. Ops – And the Winner Is?
On Occasion, Get Out of Your Comfort Zone!
The Successful Follow Up Strategy
EXTRA Rule #1 – Read More
“The Way You Make Me Feel!”
Rule #9: Don’t Learn the Tricks of the Trade, Learn the Trade
Secure a Solid Next Step with the Option of two
Embrace Your Weaknesses
Sales is Sexy – What a Headline!
Bild & Company Acquires Primo Solutions and Enhances Best In Class Services
You Had Me at Hello
That Prominent First Impression
Rule #4: Going Above and Beyond
The Influencer
Rule #3 – The Smarts
Looking to grow occupancy?
Bild & Co to take part in Tony Mullen’s advanced conference
Bild & Company Adds Two A-Listers to the Roster
7 Steps to Creating an Outstanding LinkedIn Profile
Individuality; Be Yourself
Rule #11 – Network Your Brains Out
Can Systems be Unique?
Rule #2: Be Someone Your Colleagues Want To Work With
Newer Isn’t a Synonym for Better
Do You Listen to Learn?
7 Steps to Successful Career Management
4 Key Steps to Increase Follow Up Success
Rule #5: Looking for Luck? Work Harder & Smarter
The Power of the WOW Factor & One Extra
6 Steps to Get Your Career Back on Track
Rule 1: Everyday Is The First Day of School
Busy vs. Productive
Focus On What You Do
6 Reasons Why You Should Work with a Recruiter
Do You Say Hello with Purpose?
Bild & Company Proudly Refreshes Their Brand Image
Are You Listening to Yourself?
7 Tips to Getting Better Results with Your Sales Resume
Mirror, Mirror On The Wall
Stand by Your Brand
Twitter 101
Bild & Company Appoints Chief Branding Officer to Oversee Marketing Services
While Riding My Bike, I Had an Epiphany About Our Mission
Twelve Rules for EVERYONE
The Delicate Balance of Sales and Operations
Retaining Quality Talent
A Successful Leader Allows His/Her People to Lead
Being Awesome At Everything is Impossible. Or is it?
Bild & Co Declared a Finalist Social Media Rockstars by Organization Category
He Who Follows Up Gets the Sale
Vote Bild & Company
3 Steps to Drive Sales by Asking 1 Simple Question
Bild & Company Adds Recruitment Specialist To Support West Coast Client Roster
You’ve Got to Put Skin in the Game! 5 Examples of Truth from My Own Experience of Growing a Biz!
That Final Push to 100% Occupancy, Zero Lost Revenue Days
Bild & Company Launches New Website
One Piece at a Time
The President is on the Line….
How I Promoted Myself Out of the Job of CEO & Gained the Freedom to Step Into the Future
The Acquisition Frenzy: Position Your Company Today to Have Options Tomorrow
How Senior Housing Can Weather the Storm and Come Out Stronger than Ever
The Future of Care- Act Now or Risk Being Left Behind
Bild & Company’s CEO and President Seth Garber names Jenn Cox, Chief Operating Officer
Bild & Company appoints Seth Garber, President and Chief Executive Officer
Bild & Company Makes Inc 500/5000 List
Bild & Company Nominee in Best Senior Living Awards 2013
Senior Housing Expert Bild & Company Announces 2012 Sales School