• business person on laptop

Before You Create That Senior Living Job Ad, Take This One Action

  Firing a team member (and hiring a new one) is a double-edged sword for senior living operations. On one hand, cutting ties with an underperforming employee can be the first step toward a better customer experience, increased occupancy, and growing revenue. On the other hand, a new employee is a big expense. From sourcing

October 23rd, 2018|

How Our Senior Living Consultants Empower Your Operation to Close Sales Gaps

From hiring the right executive director to helping sales counselors retain their training, over the past weeks, the Bild & Co blog has focused on talent issues in the senior housing industry. Analyzing your areas of growth is important. Taking internal action is critical. But—as a team of senior living consultants and coaches—we understand this

September 25th, 2018|
  • qualities executive director

Hiring the Right Candidate: Two Must-Have Qualities for an Executive Director of an Assisted Living Community

Whether you own, operate, or oversee an assisted living portfolio, you understand how executive directors can make—or break—the performance of your individual communities. From operations to clinical care, the buck stops with the executive director of an assisted living community. And occupancy growth is no different. Your executive director (ED) has a profound impact on

July 24th, 2018|

3 Critical Takeaways from My Senior Housing Conference Keynote Address at LALA

There’s nothing like a senior housing conference to sharpen your leadership skills and help you walk away energized, motivated, and inspired. If you were at the Louisiana Assisted Living Association’s (LALA) Annual Conference, then you had a chance to hear me speak in person on senior living leadership.   But many of you didn’t make

April 24th, 2018|
  • millennial woman

Turnover in Senior Living and Millennials: The Truth about Younger Talent

Turnover in senior living is a problem. From executive directors to sales team members, most operations struggle with communities that always seem to have a high churn rate. To find a solution, you have to dig deep into the dynamics of your community talent. And—for most operations—that means understanding a number of team members who

April 10th, 2018|
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