Leadership

In our last blog, we explained the science behind why senior housing sales teams forget their onboarding. In case you missed it, here’s a quick recap of what we covered… We introduced the [...]

Whether you own, operate, or oversee an assisted living portfolio, you understand how executive directors can make—or break—the performance of your individual communities. From operations to [...]

The importance of net operating income (NOI) in senior housing cannot be underestimated. From annual financials to quarterly goals, monitoring NOI is critical to keep the financial health of your [...]

Driving increased occupancy at senior living organizations requires something more than excellent clinical care or beautiful buildings. Transforming tours into move-ins requires a laser-sharp [...]

  Change leadership is challenging for an important reason. You’re reinventing your senior living operation…based on a future you and your team can’t fully predict. If you’re a senior [...]

For sustainable top-line growth, your senior housing organization faces a crossroads. You can continue to use outdated models of serving customer needs. Or you can recognize the coming Silver [...]

Industry disruption and disruptive innovation. That’s been the theme of our blog series, and we’ve looked at everything from the coming senior housing industry shift to creating communication [...]

No senior housing leader will deny the importance of communication. However—the reality is—most leaders aren’t creating the right kind of communication in their operations. The kind of [...]

The senior housing industry is facing disruption. That’s the theme of this month’s series as we warn operations—small and large—that there’s a Silver Tsunami coming that will alter today’s senior [...]