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Customer Service

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Customer Service Has Become Just Lip Service

CUSTOMER SERVICE HAS BECOME NOTHING MORE THAN LIP SERVICE AS PROSPECTIVE BUYERS TRY TO NAVIGATE ASSISTED LIVING OPTIONS TO RECOVER ASSISTED LIVING OCCUPANCY AND REVENUE …

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4 Strategies to Improve Company Culture

DON’T BE ARROGANT; 4 STRATEGIES SENIOR LIVING OWNERS AND OPERATORS CAN STEAL FROM SOUTHWEST AIRLINES TO IMPROVE COMPANY CULTURE What every seniors housing owner, operator, …

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Warning: What The Us Postal Service And Seniors Housing Have In Common And It’s Not Good

Warning: What The Us Postal Service And Seniors Housing Have In Common And It’s Not Good Independent living, assisted living, memory care, active adult and …

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