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Customer Service

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Customer Service Has Become Just Lip Service

CUSTOMER SERVICE HAS BECOME NOTHING MORE THAN LIP SERVICE AS PROSPECTIVE BUYERS TRY TO NAVIGATE ASSISTED LIVING OPTIONS TO RECOVER …

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4 Strategies to Improve Company Culture

DON’T BE ARROGANT; 4 STRATEGIES SENIOR LIVING OWNERS AND OPERATORS CAN STEAL FROM SOUTHWEST AIRLINES TO IMPROVE COMPANY CULTURE What …

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Warning: What The Us Postal Service And Seniors Housing Have In Common And It’s Not Good

Warning: What The Us Postal Service And Seniors Housing Have In Common And It’s Not Good Independent living, assisted living, …

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Use real-time intel to pivot your sales strategy. 

Understand your buyer experience and sales trends with a complementary sample of mystery shops on any three communities of your choice.