The Relationship Economy

THE MOST UNDERVALUED TRAIT SENIOR LIVING, ACTIVE ADULT, AND MULTI-FAMILY EMPLOYEES NEED TO FILL UP EVERY APARTMENT IN THEIR COMMUNITY …

HOW CAN ASSISTED LIVING OPERATORS TIP THE SCALE IN THEIR FAVOR WHEN 98% OF WHAT THEY DO IS THE SAME …

MOST OF YOUR ASSISTED LIVING EMPLOYEES ALREADY HAVE ONE FOOT OUT THE DOOR The Relationship Economy: Chapters 1 – 7 …

ASSISTED LIVING OPERATORS MUST MAKE PRICE IRRELEVANT AND COMPETE ON THE RESIDENT EXPERIENCE THREE STRATEGIES SENIORS HOUSING OPERATORS MUST IMPLEMENT …

ACCELERATE YOUR ASSISTED LIVING FINANCIAL RECOVERY: IS TRANSACTIONAL SELLING OBSTRUCTING YOUR REVENUE STREAM? The Relationship Economy:  Click here for Chapters …

EMPATHY AND COMPASSION DRIVE THE CUSTOMER EXPERIENCE BUT BOTH ARE IN VERY SHORT SUPPLY IN ASSISTED LIVING SALES ASSISTED LIVING …

THE POWER OF HUMANIZING THE CUSTOMER EXPERIENCE IN ASSISTED LIVING ASSISTED LIVING OPERATORS MUST PRIORITIZE THE CUSTOMER EXPERIENCE TO DRIVE …

5 REASONS YOUR ASSISTED LIVING EMPLOYEES ARE DROPPING THE BALL ON SERVICE AND LEAVING MILLIONS OF LOST REVENUE ON THE …

Seniors Housing Executive Book Club Selection: The Relationship Economy by John R. Dijulius III Building Stronger Customer Connections in the …