How Operators can Drive Operational Efficiencies so that More Seniors can Afford Senior Living
4 Must-Have Systems for 100% Occupancy
If you’re a small- to mid-sized operator, it can be easy to trace your inability to break cyclical revenue trends and breakeven occupancy rates to poor sales training and a lack of proper [...]
6 Reasons Why You Must Train New Sales Team Hires
There’s a significant need for the proper onboarding and training of new hires within Senior Living sales and marketing departments. From years of experience in working closely with owners [...]
Two Questions That Will Immediately Transform Your Business & Resident Satisfaction
[blockquote]Resident satisfaction – in our business this is by far one of the most important contributing factors to success.[/blockquote] While on a phone call with a client this week I [...]
Managing Sales Talent
One of the very first questions I often ask sales candidates is, “Do you like to be managed?” Yet the most common response I hear is, “I don’t like to be micromanaged.” At some point in our [...]
Making the Connection with Home Health Partners
When you think of your home health partners, do you think friend or foe? We often hear that home health companies are the competition for senior housing at all levels, but do they have to be? [...]
Follow Up in Senior Living
“I need more traffic!” “How do I get more people through our doors?” Sound familiar? This is a common challenge faced by the Senior Housing Industry today, especially with competition on the [...]
Bild & Co Provides Hearthstone A Brand Refresh
Woodstock, IL – Hearthstone Communities has launched a new refreshed brand image, website and messaging to create more awareness about the organization’s 100 year history in senior care and [...]