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The Relationship Economy: Chapter 7

ASSISTED LIVING OPERATORS MUST MAKE PRICE IRRELEVANT AND COMPETE ON THE RESIDENT EXPERIENCE THREE STRATEGIES SENIORS HOUSING OPERATORS MUST IMPLEMENT NOW LISTEN HERE ACCESS CHAPTERS …

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The Relationship Economy: Chapter 6

ACCELERATE YOUR ASSISTED LIVING FINANCIAL RECOVERY: IS TRANSACTIONAL SELLING OBSTRUCTING YOUR REVENUE STREAM? The Relationship Economy:  Click here for Chapters 1 – 5 I just …

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The Great Resignation: Assisted Living’s Next Big Crisis Is Filling Open Positions

7 STEPS ASSISTED LIVING AND LONG-TERM CARE OPERATORS MUST TAKE NOW TO RETAIN VALUABLE EMPLOYEES Book A Call Listen to the PODCAST Sign up for …

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The Relationship Economy: Chapters 4 & 5

EMPATHY AND COMPASSION DRIVE THE CUSTOMER EXPERIENCE BUT BOTH ARE IN VERY SHORT SUPPLY IN ASSISTED LIVING SALES ASSISTED LIVING OPERATORS ASSUME THAT EMPATHY AND …

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The Most Important Blog an Assisted Living Owner-Operator Will Read This Year

FIVE ACTIONS ASSISTED LIVING CEO’S MUST TAKE NOW, DESPITE THE DISCOMFORT LISTEN HERE JOIN BOOK CLUB HERE CONNECT HERE Attention assisted living executives, this will …

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The Relationship Economy: Chapter 3

THE POWER OF HUMANIZING THE CUSTOMER EXPERIENCE IN ASSISTED LIVING ASSISTED LIVING OPERATORS MUST PRIORITIZE THE CUSTOMER EXPERIENCE TO DRIVE TOP LINE REVENUE AND BRAND …

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Assisted Living Operators MUST Learn to Grow Top Line Revenue; There Are NO Expenses Left To Cut

SENIORS HOUSING OPERATORS MUST PROFESSIONALIZE THE ASSISTED LIVING SALES PROCESS STARTING WITH PROPER SELECTION OF SALES DIRECTORS LISTEN HERE JOIN BOOK CLUB HERE CONNECT HERE …

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The Relationship Economy: Chapter 2

5 REASONS YOUR ASSISTED LIVING EMPLOYEES ARE DROPPING THE BALL ON SERVICE AND LEAVING MILLIONS OF LOST REVENUE ON THE TABLE FOR YOUR COMPETITORS TO …

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Customer Service Has Become Just Lip Service

CUSTOMER SERVICE HAS BECOME NOTHING MORE THAN LIP SERVICE AS PROSPECTIVE BUYERS TRY TO NAVIGATE ASSISTED LIVING OPTIONS TO RECOVER ASSISTED LIVING OCCUPANCY AND REVENUE …

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The Relationship Economy: Chapter 1

Seniors Housing Executive Book Club Selection: The Relationship Economy by John R. Dijulius III Building Stronger Customer Connections in the Digital Age I’m excited about …

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Assisted Living Marketing and Lead Generation: Part 2 of 2

PART 2: THE UNDERLYING REASON YOUR ASSISTED LIVING MARKETING INVESTMENTS RARELY PAY OFF IN LEADS THAT MOVE IN (CLICK HERE FOR PART 1) 6-STEPS TO …

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Assisted Living Marketing and Lead Generation: Part 1 of 2

THE UNDERLYING REASON YOUR ASSISTED LIVING MARKETING INVESTMENTS RARELY PAY OFF IN LEADS THAT MOVE IN IT’S TIME TO PIVOT AND GET RESULTS BY TAKING …

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