If you’re a small- to mid-sized operator, it can be easy to trace your inability to break cyclical revenue trends and breakeven occupancy rates to poor sales training and a lack of proper onboarding in
There’s a significant need for the proper onboarding and training of new hires within Senior Living sales and marketing departments. From years of experience in working closely with owners and CEOs to grow occupancy
[blockquote]Resident satisfaction - in our business this is by far one of the most important contributing factors to success.[/blockquote] While on a phone call with a client this week I started asking them questions about
One of the very first questions I often ask sales candidates is, “Do you like to be managed?” Yet the most common response I hear is, “I don’t like to be micromanaged.” At some point
When you think of your home health partners, do you think friend or foe? We often hear that home health companies are the competition for senior housing at all levels, but do they have to
4 Tips to Delight, Surprise and Wow Your Prospects All eyes are on seniors housing and care and it seems the only people who don’t want anything to do with it; are the seniors themselves!